Hero offers an all-encompassing solution for report development, application configuration, and token management, resolving tickets without incurring extra costs beyond the platform fee, enabling clients to maintain their current systems, controls, and access models.
SINGAPORE – Media OutReach Newswire – 18 June 2026 – Dayos Pte. Ltd., a Singapore-based AI company, has officially introduced Athena, the latest iteration of Hero, its autonomous platform tailored for Oracle and Workday support. Hero is designed as a complete replacement for traditional Application Managed Services (AMS) contracts, functioning as a full solution rather than a mere add-on, and is now accessible to enterprise clients through Dayos’ Starter and Pro plans.
This launch addresses four core challenges associated with the AMS model that enterprises using Oracle and Workday have faced for two decades.
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Deployment timeline. Traditional AMS frameworks can take months to scope, onboard, and achieve full operational functionality. The Athena Starter can be deployed in just two weeks, from the signing of the contract to having production agents operational within the customer’s Oracle or Workday environment.
Work quality. Hero’s agents handle tickets directly within the customer’s actual tenant – conducting investigations, strategizing, and validating before submission. Report development tickets, often significant culprits in enterprise SLA metrics, are completed 70% faster using Hero. Simple queries result in validated SQL outputs, executed directly within the tenant.
Long-term support delays. Hero reduces Oracle ticket backlogs by 50% within the first 30 days for Starter clients and maintains a 60% decrease in the active ticket queue by the end of the first year for Pro clients. SLAs for customer engagements are expedited by 50%. Each ticket resolved by Hero means one less for the customer’s AMS provider to charge for.
Evidence. Dayos used Hero internally to phase out its own ServiceNow ITSM system in just 45 days, with 60% of Tier 1 tickets now being managed autonomously. This implementation is referenced in Section 2.1 of the IMDA Model AI Governance Framework for Agentic AI, published by Singapore’s Infocomm Media Development Authority at ATxSG in May 2026, alongside case studies from AWS, DBS, Google, Workday, OCBC, Tencent, PwC, and GovTech.
“AMS providers charge either per ticket or per hour. Hero resolves tickets without any additional charges beyond the platform fee. Every ticket resolved by Hero is one that your AMS provider can’t bill for,” noted Brad McElhannon, Founder and CEO of Dayos.
AVAILABLE NOW AND FORWARD
Athena Starter is priced at USD 60,000 per year, ensuring a 50% reduction in Oracle ticket backlogs within 30 days, 70% faster report development, and 50% quicker SLAs. Athena Pro is available at USD 150,000 per year, encompassing custom agent development and a guaranteed 60% sustained decrease in the active ticket queue by the end of the first year. Detailed plan information and outcome analyses by tier can be accessed at dayos.com/plans (https://www.dayos.com/plans).
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The Athena Hero release includes full support for Oracle and Workday, with SAP support expected in January 2027.
Hero is based on Google’s Agent Development Kit (ADK) with Gemini serving as the primary reasoning model, governed by ISO 42001 and SOC 2 Type II controls. Athena is now generally available, with active enterprise implementations throughout the Asia-Pacific region.
Hashtag: #AgenticAI #Oracle #Workday #SAP #EnterpriseAI #AMS
https://www.dayos.com
https://www.linkedin.com/company/dayos/
The issuer is solely responsible for the content of this announcement.
About Dayos
Dayos is a Singapore-based AI-native platform company. Its platform, Hero, automates traditionally outsourced application-managed services tasks for Oracle and Workday, including configuration, report development, reconciliations, transaction entry, monitoring, and incident resolution. Instead of displacing a customer’s systems, Hero integrates smoothly within their prevailing Oracle and Workday environments, respecting their established controls and role-based access models.
Dayos is certified under ISO 42001 and SOC 2 Type 2 and has been recognized as a benchmark deployment in the IMDA Model AI Governance Framework for Agentic AI. The company was established by Brad McElhannon, who possesses over 20 years of experience in enterprise Oracle implementations across more than 200 clients and led Finance Engineering at Robinhood through its IPO. Discover more at www.dayos.com.
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